Privacy Policy

Effective Date: 12/05/2025

Supportta Solutions Private Limited ("Company", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website https://supportta.com ("Site") or use any of our services.

By accessing or using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

Full Name
Email Address
Phone Number
Physical Address
Any other information submitted through forms, registrations, or communications

b. Non-Personal Information

We may also collect non-identifiable data such as:

Browser type and version
Device type and operating system
IP address
Pages visited, session duration, and clickstream data
Information collected through cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

Deliver and manage our services
Respond to inquiries, requests, or support needs
Improve our website functionality and user experience
Send service-related updates and marketing communications (opt-out available)
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information only with:

Service providers (e.g., cloud hosting, payment processors, delivery partners) who support our operations
Regulatory authorities or law enforcement if required to comply with applicable laws
Analytics providers (e.g., Google Analytics) to help us improve site performance

All third parties are obligated to safeguard your data and use it solely for the services they provide to us.

4. Data Security

We use appropriate administrative, technical, and physical security measures to protect your information. However, no method of transmission over the Internet or method of electronic storage is fully secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Enhance site navigation and performance
Understand user behavior through analytics tools
Offer personalized experiences

You may choose to disable cookies through your browser settings. However, some features of the Site may not function properly if cookies are disabled.

6. Your Rights

Depending on your location and applicable data protection laws, you may have the right to:

Request access to your personal information
Correct inaccurate or incomplete data
Delete or restrict the processing of your personal data
Object to the use of your data for certain purposes
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at info@supporttasolutions.com.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a child has provided us with personal information, we will take steps to delete such data promptly.

8. Third-Party Links

Our Site may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of such sites. We encourage you to review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised Effective Date. Your continued use of our website and services after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact:

Supportta Solutions Private Limited
📍 YMCA International Building, Lal Bahadur Shastri Road, Kottayam, Kerala – 686001
🌐 https://supportta.com
📧 info@supporttasolutions.com
📞 +91 9188911326